JY Jali's Core Principles for Privacy Protection
We believe your data belongs to you — and our entire system is built on that principle
Everything you do on JY Jali — logging in, making a deposit, or updating your profile — is transmitted using 256-bit SSL encryption, the same technology used by international banks.
JY Jali does not sell, rent, or transfer your personal information to any third party. Your name, phone number, or email will never reach advertisers.
JY Jali never stores your bKash, Nagad, or Rocket PIN. Payments go directly through the mobile banking gateway, and JY Jali only receives a transaction confirmation.
You can request account closure and deletion of your personal data at any time. Unless legally required to retain it, JY Jali will process the deletion within 30 days.
Log in to JY Jali and go to the Profile section to view all your saved information. If anything is incorrect, update it directly or let our support team know.
JY Jali does not use any tracking cookies beyond essential ones. You can delete or block cookies at any time through your browser settings.
1. Who This Policy Is For & Why It Exists
This Privacy Policy applies to all users of the JY Jali platform — from website visitors to registered members. By using the JY Jali website or app, you consent to the data collection and usage practices described in this policy.
We understand that sharing personal information online isn't always comfortable — especially when payments are involved. That's why JY Jali has written this document in plain, straightforward language, so every member can clearly understand what happens to their data.
If this policy changes, the "Last Updated" date at the top of the page will be revised and you will be notified at login. Check this page regularly to stay up to date.
2. What information we collect
JY Jali collects two types of information — what you provide directly, and what is automatically generated while you use the platform.
What you provide directly
Automatically Collected Data
Some technical data is automatically recorded while you use JY Jali — this happens on all websites. This data includes:
- IP address and device type (mobile / desktop)
- Browser type and operating system
- Page visit time and duration
- Links clicked
- Log of transaction dates and amounts
This information is used to monitor site security and improve your experience — not for advertising.
3. How Your Information Is Used
JY Jali uses your information solely to operate the platform and deliver its services. The main reasons we process your data are:
- Account Management: Used for login, password recovery, and profile updates.
- Payment processing: To confirm deposits and process withdrawals.
- Security & Fraud Prevention: To detect and prevent suspicious transactions.
- Customer Support: For issue resolution and the complaints handling process.
- Legal Obligations: To maintain records in compliance with applicable law.
- Platform Improvement: To understand which features are used most and improve our services accordingly.
4. Who Your Information May Be Shared With
JY Jali does not generally share your information. It may only be shared in the limited circumstances outlined below:
Only the information necessary to confirm transactions is shared with bKash, Nagad, and Rocket. Your PIN or full account details are never disclosed.
Limited session data is sent to the game provider's servers solely to manage Live Casino or slots game sessions. No personally identifiable information is shared.
Under Bangladesh law, information may be disclosed in response to lawful requests from government authorities. This is done solely under legal obligation, never voluntarily.
Limited data is processed through our anti-fraud system to detect suspicious transactions — this system exists solely to protect you.
5. Technical Measures for Data Protection
JY Jali uses internationally recognised security technologies to protect user data. Our security layers include:
- 256-bit SSL/TLS encryption: All data transfers across the website and app are encrypted.
- Two-factor authentication (2FA): OTP verification on every login and payment.
- Firewall and intrusion detection: Unauthorized access attempts to servers are detected instantly.
- Data Backup Encryption: Backup data is also stored in encrypted form.
- Access Controls: At JY Jali, only specific staff can access specific data — no one has access to everything.
- Regular Security Audits: Third-party experts conduct regular system audits.
JY Jali never stores your bKash/Nagad PIN or full card number. When making a payment, you enter your PIN directly in the mobile banking app — JY Jali only receives a "success" or "failed" notification.
6. Cookies and tracking technologies
JY Jali uses cookies on its website and app. Cookies are small files stored in your browser that help remember your login state.
Disabling optional cookies may reduce some features, but the platform will continue to function normally. You can delete or block cookies at any time through your browser settings.
JY Jali does not use third-party advertising tracking cookies — trackers like Facebook Pixel or Google AdSense are not used on JY Jali.
7. How Long We Retain Your Data
JY Jali does not retain data beyond what is necessary. Retention periods vary by data type:
- Account Information: For as long as your account remains active. Upon closure, your personal data is deleted within 30 days.
- Transaction logs: Retained for up to 5 years for legal reasons — this data remains encrypted and is accessible only to authorized personnel.
- KYC Documents: Stored in encrypted format after verification. Deleted upon account closure unless required by law.
- Support Conversations: Retained for 1 year after the issue is resolved, then permanently deleted.
- Login log: Retained for 90 days for security purposes.
You can request deletion of specific data without closing your account. support@jyjali.xyz— we will respond within 15 business days.
8. Your Rights
As a JY Jali member, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.
You can request to see what information JY Jali holds about you. Most details are directly accessible on your profile page.
If any information is incorrect, you can request a correction. To update your name or mobile number, please contact support.
You can request account closure and deletion of your data. Unless there are legal obligations, this is completed within 30 days.
You can request that we restrict the processing of your data for specific reasons — for example, while the accuracy of your information is under dispute.
You can request a copy of your data in a readable format (CSV or JSON).
If you believe your privacy has been violated, please contact us directly support@jyjali.xyz— to file a complaint.
9. Policy Changes & Contact
JY Jali may update this Privacy Policy as needed. If changes are made:
- The "Last Updated" date at the top of the page will be revised.
- For significant changes, an SMS will be sent to your registered mobile number or a notification will appear in the app.
- A brief summary will be shown on your first login after any changes take effect.
For any privacy-related questions or requests:
FAQ
Frequently asked questions about privacy and platform use
Your data is safe — join JY Jali today
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